Preamble Statement

This survey is administered by McMaster Security & Parking Services. The purpose of the survey is to gather feedback on the customer service provided to you by Parking Services. Information gathered during this survey will be used to improve our service standards.

People filling out this survey must be 18 years of age and a user of parking services (for example. a visitor, monthly permit holder, departmental representative..)

You are free to complete this survey or not. If you have any concerns or questions about your rights as a participant or about the way the study is being conducted, please contact:

  McMaster Research Ethics Secretariat
  Telephone 1-(905) 525-9140 ext. 23142
  c/o Research Office for Administration, Development and Support (ROADS)