Toggle navigation Load unfinished survey Resume later Exit and clear survey default Caution: JavaScript execution is disabled in your browser or for this website. You may not be able to answer all questions in this survey. Please, verify your browser parameters. SWC Satisfaction Survey There are 8 questions in this survey. This survey is anonymous. The record of your survey responses does not contain any identifying information about you, unless a specific survey question explicitly asked for it. If you used an identifying access code to access this survey, please rest assured that this code will not be stored together with your responses. It is managed in a separate database and will only be updated to indicate whether you did (or did not) complete this survey. There is no way of matching identification access codes with survey responses. Satisfaction Survey Tell us how we did, and how we can improve! What is your academic status? Choose one of the following answers Full-time undergraduate student Part-time undergraduate student Full-time graduate student Part-time graduate student Other No answer How did you first hear about the Student Wellness Centre? Choose one of the following answers from staff/faculty from another student during Welcome Week Instagram Online (google, SWC website, etc.) Poster or pamphlet Other No answer Please rate your level of satisfaction with the following service(s) that you have accessed in the last 12 months very satisfied satisfied dissatisfied very dissatisfied did not use this service in the last 12 months did not know about this service No answer Reception/ intake process very satisfied satisfied dissatisfied very dissatisfied did not use this service in the last 12 months did not know about this service No answer Walk-in counselling very satisfied satisfied dissatisfied very dissatisfied did not use this service in the last 12 months did not know about this service No answer Counselling services very satisfied satisfied dissatisfied very dissatisfied did not use this service in the last 12 months did not know about this service No answer Medical services very satisfied satisfied dissatisfied very dissatisfied did not use this service in the last 12 months did not know about this service No answer Nursing services very satisfied satisfied dissatisfied very dissatisfied did not use this service in the last 12 months did not know about this service No answer Wellness workshops, programs, and education very satisfied satisfied dissatisfied very dissatisfied did not use this service in the last 12 months did not know about this service No answer Please comment on anything that contributed to your satisfaction rating(s). Please indicate how much you agree or disagree with the following statements strongly agree agree disagree strongly disagree No answer I feel welcome and respected at the Student Wellness Centre strongly agree agree disagree strongly disagree No answer I feel my feedback about services is valued strongly agree agree disagree strongly disagree No answer The services I have accessed are important to my education experience strongly agree agree disagree strongly disagree No answer Please indicate how much you agree or disagree with the following statements If you did not access virtual counselling in the last 12 months at the SWC, please leave the first four responses as 'no answer'. You may still respond to the fifth statement if you'd like. Strongly agree Agree Disagree Strongly disagree No answer The instructions I received to use virtual platforms were clear and precise. Strongly agree Agree Disagree Strongly disagree No answer I felt comfortable using virtual platforms Strongly agree Agree Disagree Strongly disagree No answer The virtual counselling services I accessed met my needs Strongly agree Agree Disagree Strongly disagree No answer I felt engaged with my counselor during our virtual sessions Strongly agree Agree Disagree Strongly disagree No answer Given the option, I would choose virtual counselling over in person counselling Strongly agree Agree Disagree Strongly disagree No answer If there is anything else you would like to share with us, please comment here If you would like to speak about your comments with a representative from the management team, please share your contact information Submit Load unfinished survey Resume later Please confirm you want to clear your response? Exit and clear survey ×
