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SWC Satisfaction Survey

There are 8 questions in this survey.
This survey is anonymous.

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Satisfaction Survey
Tell us how we did, and how we can improve!
What is your academic status?
How did you first hear about the Student Wellness Centre?
Please rate your level of satisfaction with the following service(s) that you have accessed in the last 12 months
Reception/ intake process
Walk-in counselling
Counselling services
Medical services
Nursing services
Wellness workshops, programs, and education
Please comment on anything that contributed to your satisfaction rating(s).
Please indicate how much you agree or disagree with the following statements
I feel welcome and respected at the Student Wellness Centre
I feel my feedback about services is valued
The services I have accessed are important to my education experience
Please indicate how much you agree or disagree with the following statements
If you did not access virtual counselling in the last 12 months at the SWC, please leave the first four responses as 'no answer'. You may still respond to the fifth statement if you'd like.
The instructions I received to use virtual platforms were clear and precise.
I felt comfortable using virtual platforms
The virtual counselling services I accessed met my needs
I felt engaged with my counselor during our virtual sessions
Given the option, I would choose virtual counselling over in person counselling
If there is anything else you would like to share with us, please comment here
If you would like to speak about your comments with a representative from the management team, please share your contact information